MORE INFORMATION
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ASSTRA?
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Where is AsstrA’s head office?
AsstrA’s head office address is Staubstrasse 15 8038 Zurich, Switzerland , Switzerland.
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How long has AsstrA been offering transport and logistics services
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AsstrA began continuously developing its transport and logistics service offerings in 1993.
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Where can I send a request for transport or logistics services
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You can send your request to any AsstrA office via telephone, email, or the form on our website.
- How can I find my company’s account manager?
Contact any AsstrA office you like to connect with your account manager or to find his or her contact details.
- I have a question about documents and invoices?
Contact any AsstrA office you like to speak with your account manager or an appropriate financial specialist.
- How can I join the AsstrA team?
You can find a list of current vacancies on our website.
- Can I have an internship (work experience) in your company? What are the requirements?
Yes, AsstrA is always happy to work with young professionals. You can find details about AsstrA’s internship (work experience) program in the Internship section.
- Do you own you own fleet?
Yes, we have our own fleet of various-sized trucks and mega-trailers.
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TRANSPORT SOLUTIONS?
- What are your main routes?
We have no geographical limits. Today we have deep experience in the EU, Asia, Africa, North America, and Latin America. We are always ready to extend routes according to Clients’ needs.
- What is minimum and maximum weight of the goods you can ship?
We specialize in air cargo weighing at least 5 kg. There is no upper weight limit for large or heavy cargo shipped under our Heavy Lift Project.
- Can you ship my personal goods?
AsstrA does not ship personal goods.
- Can you ship dangerous goods?
Our company meets the requirements of logistics providers that are engaged in the transportation of chemical goods. We have a SQAS certificate that demonstrates the quality of our control tools and the security of our operational activities when working with all products, whether dangerous or not. Our own fleet of vehicles and drivers have been certified according to the ADR Convention. Today, we ship all but the first and seventh classes of dangerous goods.
- Can I insure my cargo shipped by AsstrA?
Due to our customers’ large volume of insurance orders, we are able to offer competitive insurance rates. AsstrA customers’ loads are insured with large and reliable European insurance companies like Basler Versicherung (Switzerland) and Aktiv Assekuranz (Germany).
- Which industries are main for Does AsstrA cater to specific industries?
We offer customized logistics solutions for numerous industries.
- What are your main routes?
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SERVICES?
- Can I insure my cargo shipped by AsstrA?
Due to our customers’ large volume of insuranceorders, we are able to offer competitive insurance rates. AsstrA customers’ loads are insured with large and reliable European insurance companies like Basler Versicherung (Switzerland) and Aktiv Assekuranz (Germany).
- Can you organize temporary storage in warehouses for my cargo with a delayed delivery date?
Our full range of logistics services includes temporary consolidation of various kinds of cargoes of many dimensions, the creation and maintenance of drain in European and CIS warehouses, warehouse processing, and distribution to final beneficiaries in any specified area
- Our company is entering new markets. Can you help us find optimal logistics schemes?
AsstrA offers a full range solutions in international trade that includes the sourcing and selection of efficient commodity and trade schemes, as well as consulting on optimized infrastructure use. You can rely on us for the planning and/or implementation of major projects or one-off foreign trade transactions.
- Does AsstrA provide customs clearance services?
AsstrA specialists in 8 of the company’s own customs agencies promptly and professionally process goods through CIS and EU customs. To maximize the efficiency of these services, AsstrA holds a Belarusian Authorized Economic Operator (AEO) certificate which gives clients priority consideration for customs applications, the possibility to execute declarations under a simplified scheme, and streamlined customs inspections.
- Do the company's specialists advise on the preparation of shipping documents?
Yes, AsstrA is a fourth-party logistics provider (4PL). In addition to operating logistics, AsstrA experts strategically manage and integrate supply chains for optimal efficiency. AsstrA can acts as the importer of record and has broad trading service competencies. To support cross-border business ventures, the company's specialists evaluate clients’ customs, commercial and currency risks, coordinate deliveries with manufacturers, and submit complete financial statements.
- How do I check whether there are restrictions or prohibitions on shipping certain types of freight in a particular country?
To optimize transportation planning and optimize logistics schemes and routes, the company's clients can refer to AsstrA’s leaflet on restrictions and prohibitions on the movement of freight transport in Europe and the CIS.
- Does AsstrA cooperate with contractors / transport partners?
Yes. To become one, please fill in the application form on our site.
- What is the settlement currency for high-speed container train services from China?
For high-speed container train services from China, AsstrA-Associated Traffic AG offers flexible payment terms in major currencies like the USD, EUR, RUB, RMB, and HKD, as well as other local currencies.
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Is the cargo handled at railway terminals after it is delivered from China?
The AsstrA-Associated Traffic AG team of professionals provides a full range of services related to the receipt, dispatch, and processing of goods arriving by high-speed container trains from China to railway stations Germany and Poland. These services include import and export customs clearance, transit customs clearance, transportation documentation support, door delivery by road (FCL, LCL), and transshipment according to “container-warehouse-tent car” schemes.
- Are there any restrictions on the transportation of goods to the EU?
When transporting goods by high-speed container trains there are a number of restrictions on cargo weight, size, and other features.
- Does AsstrA offer express delivery of cargo?
Yes. For express delivery we accept goods weighing up to 1,500 kilograms and shipped on up to 10 pallets.
- Does AsstrA arrange multimodal transport?
The transport and logistics provider provides an extensive range of transport and logistics services supporting the organization of China-CIS-Europe multimodal transportation. Multimodal transport involves the use of two or more types rail, sea, air, and road transport. With combined schemes, it is possible to use special, flexible routes, reduce the costs of transportation, combine geographically distant points of arrival and departure, and provide fast transport.
- What goods can be transported via On Board Courier?
For international delivery via On Board Courier, goods are accepted weighing no more than 8-11 kilograms (depending on the route) whose estimated cost is not more than 5,000 USD.
- Can I insure my cargo shipped by AsstrA?
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SPECIAL LOADS
1. What security measures apply when delivering expensive goods?
Guaranteed safety is AsstrA’s priority when transportating high-value goods. The transport and logistics provider strictly observes all appropriate regulations and has developed its own background check system for contractors and transport partners. The company has an excellent business reputation related to the transportation of expensive goods as well as reliable, purpose-adapted vehicles and working relationships with experienced, responsible drivers.
2. Does AsstrA organize the delivery of cars?
AsstrA ships a wide range of vehicles including cars, special purpose vehicles, high-capacity people and cargo carriers, motorcycles, tractors, self-propelled industrial vehicles, and related special equipment. To ensure maximum safety of transportation and guarantee reliable service, the corporate group uses special car carriers with 2, 3, 4, 8, or 10 places.
3. What methods ensure the safety of hatching eggs during transport?
AsstrA strictly adheres the sanitary rules and requirements of egg transportation. This ensures the safety of the cargo and all its qualities. All transport is adapted for this type of perishable good and provides the optimum temperature inside the vehicle or container. Rules for the transport of fragile goods require special markings on the container. On the boxes and boxes are affixed distinctive symbols. Specialists of the company also monitor loading and unloading operations in order to avoid the cooling or overheating of eggs. In addition, AsstrA applies preventive measures to minimize the danger of contamination of the cargo.
4. How is cocoa transported?
Dense bags made of natural coarse fibers are used to transport cocao beans. Cocoa raw materials are transported in naturally ventilated containers. An important condition for transportation is to comply with the minimum limits of water content in the product, packaging, and container coating surface. The surfaces of the container must be dry and clean and the percentage of moisture in them should not exceed the established limits. Maintaining a certain low level of humidity allows you to avoid additional formation of water vapor inside the container and prevent the spoilage and rotting of grated cocoa. To avoid damage from water absorption and to ensure the product’s dryness, wrapping paper is used to cover a container used for raw cocoa. To regulate the level of humidity inside the container, special filters with antioxidant properties or non-woven insulating materials are also used.
5. What is the best time to transport olives?
Olive shipments are not seasonal and are therefore are carried out throughout the year. Temperature fluctuations do not adversely affect olives. With air temperatures below zero degrees Celsius, however, this food product deteriorates and becomes unsuitable for further consumption. In the cold season olives are therefore transported observing the appropriate temperature regime.
6. How is prompt delivery of perishable products ensured?
Efficiency is a prerequisite for the transportation of many goods including, for example, vegetables and fruits. To ensure timely delivery, the company organizes transportation by teams of two drivers. Drivers work in shifts to ensure non-stop progress around the clock.
7. Does the company transport cargoes that require the maintenance of a certain temperature?
AsstrA-Associated Traffic AG transports all product groups whose quality requires plus, minus, or deep minus temperature regimes such as food products of plant and animal origin, processed products, dairy and sour milk products, confectionery, semi-finished products, medicines and related products, and much more. Confectionery products containing cream are also included in the category of perishable goods if their specific moisture content exceeds 13%. Live transports, chemical products, cosmetics, medicines and other goods, including dangerous ones, are also allowed for refrigerated shipments.
8. Are there any dangerous goods whose air transportation is strictly prohibited?
AsstrA follows International Civil Aviation Organization (ICAO) guidelines that prohibit taking certain corrosive, toxic and radioactive substances on board an aircraft. The various hazard classes have more complex characteristics. For example, class 6 goods are divided into toxic and infectious types. There are detailed procedures for labeling, fixing, packaging, and delivery. Special measures for ensuring aviation security and requirements for the aircraft crews are also described.
9. What are the requirements for shipping live animals?
The delivery of cattle, sheep, and horse by road is strictly regulated by veterinary authorities. For the feeding of animals and their well-being, carriers will organize regular stops at specially designated places. During the transportation of cattle, adult bulls, cows, and young animals are kept separately to ensure the safety of animals. Joint delivery of cattle and other animals is prohibited. AsstrA carefully monitors changes in the national and international legal regulation of live animal transportation and ensures safe and timely transportation, taking into account the characteristics of each particular product.
10. Does AsstrA-Associated Traffic AG transport fertilizers?
AsstrA provides the full range of services supporting the transportation of potash, chlorine-containing, nitrogen, lime, phosphate mineral fertilizers. Transportation of sulfur-containing fertilizers is one of the corporate group’s most sought after services. AsstrA organizes and monitors the transportation of up to 25,000 tons of sulfur-containing.
11. How are alcohol products transported?
Transportation of alcohol is carried out using sealed, clean vehicles providing constant levels of humidity and temperature. A common requirement is to completely darken the cargo area. In order to ensure the integrity of fragile glass containers, the loads are necessarily fastened to the vehicle. Before transportation, bottles with alcoholic beverages are packed in boxes, which are then placed on wooden pallets inside the vehicle. In order to avoid breaking the bottles of alcohol in the process of loading and unloading, special lifts are used which can easily lift loaded pallets. In addition, the vehicle is equipped with additional security systems including a tracking system, an alarm system, an additional lock, and electronic anti-theft devices such as an immobilizer.
12. Are the special conditions for the transportation of grain?
When organizing the transportation of grain, it is important to take into account the characteristics of the cargo. AsstrA specialists pay close attention to ensuring the safety of cargo. Therefore, grain is transported exclusively with a specialized fleet. This allows you to completely eliminate the impact of external factors on the cargo. When transporting grain by rail, specialized grain wagons are used.
13. Does AsstrA-Associated Traffic AG deliver vehicles used for transport and their components?
The international corporate group provides a full range of logistics and transportation services for the delivery of various types of goods for clients from the transport industry including rail rolling stock, air and sea transport, construction, road, as well as agricultural machinery like generators, boilers, lifts, winches, jacks, ship derrick cranes, cranes and their accessories.
14. Does the group of companies work with individual entrepreneurs?
AsstrA-Associated Traffic AG does not work with individuals or individual entrepreneurs.